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Ticket Refund:Dumb Type New Project Performance 2020

Ticket Refund:

For ticket refund, please see below.

*Only the original purchaser of the tickets is eligible for a refund.

 

Ticket refund is available from Apr. 1(Wed.) to Apr. 30(Thu.), 2020.

 

■If you have purchased your tickets at ROHM Theatre Kyoto or Kyoto Concert Hall, either online, by phone calls or in person at the box offices:

*Only the original purchaser of the tickets is eligible for a refund.

 

The ticket costs, payment fees, ticket issuing fees, delivery costs and postal costs for returning the tickets will be refunded.

*The refund will be made by bank-transfer. No refund will be made at the box offices.

 

Your postal address is already registered:

ROHM Theatre Kyoto will send you the refund form. Please fill in the form and return it (and your tickets if they are already being issued) to ROHM Theatre Kyoto at the following address by special recorded mail.

Address: ROHM Theatre Kyoto, 13 Okazakisaishoji-cho, Sakyo-ku, Kyoto City 606-8342

ROHM Theatre Kyoto will make the payment after receiving the form and the purchased tickets.

* Please use the special recorded mail. Please note that, if you use the ordinary mail service and the postal accidents occur, we will not be able to make the refund.

Your postal address is not registered:

ROHM Theatre Kyoto will call you or send you an e-mail to ask your postal address to which the form will be sent. After receiving the form from us, please follow the procedures indicated above.

 

■If you have purchased your tickets at Ticket Pia or e+:

The refund will be made by each ticket agency and the methods of returning tickets and payment may differ according the policy of each ticket agency. Please visit the relevant websites or call the ticket agencies.

 

Ticket Pia

http://t.pia.jp/guide/refund.jsp

Telephone no.: 0570-02-9111(From 10:00 to 18:00)

 

e+

https://eplus.jp/sf/refund1

Telephone no.: 0570-06-9911(From 10:00 to 18:00)

 

For inquiry about the refund

ROHM Theatre Kyoto

Telephone no.: 075-771-6051 (From 9:00 to 17:30)